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General Conditions

1. Introduction

Mei Luxury Bags SNC offers authentic pre-owned luxury handbags. By using this website or making a purchase, you agree to these terms and conditions.

 

2. Products

Our products are authenticated pre-owned luxury items. Each product comes with a detailed description and condition assessment. Due to their nature, wear and tear may be present.

 

3. Order and Payment
  • Prices displayed include applicable taxes.

  • Payment is required to confirm an order, via available methods (credit cards, PayPal, etc.).

  • Mei Luxury Bags reserves the right to cancel an order in the event of unavailability or suspected fraud.

 

4. Delivery

Orders are shipped within 2 to 4 business days after confirmation. Delivery times may vary depending on the destination.

 

5. Return and Refund

All purchases are final and non-refundable, as per our terms and conditions. The only exception to this rule is in cases where irrefutable proof of non-authenticity is provided. However, it is important to note that this scenario is extremely rare, as our authentication process is rigorous and relies on the advanced technology of our partner, Entrupy . The latter offers a money-back guarantee if the customer is able to demonstrate the disputed authenticity of the purchased item. In such a case, we also promise to honor a full refund, reflecting our commitment to transparency and customer satisfaction.

 

6. Guarantee of Authenticity

All items are certified authentic through Entrupy , an advanced technology that uses artificial intelligence and microscopic analysis to accurately verify the authenticity of luxury goods. Trusted by industry experts and part of LVMH's startup house, Entrupy guarantees maximum reliability.

 

7. Liability

Mei Luxury Bags SNC cannot be held responsible for indirect damages related to the use or purchase of the products.

 

8. Personal Data

Your personal data is collected and used in accordance with our privacy policy, for the purpose of processing orders and improving our services.

 

9. Modification of the Conditions

Mei Luxury Bags SNC reserves the right to modify these terms at any time. Changes will apply to orders placed after the updated terms are published on the website.

 

10. Contact

For any questions, please contact us at info@meiluxurybags.com.

 

Last updated: 19.06.2025

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